Jump to content
View in the app

A better way to browse. Learn more.

Surly Horns

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Featured Replies

  • 2 years later...
  • 7 months later...

Reviving this thread to say that my trusty Lodge 6 Qt developed a little chip on the upper-interior surface after eight years of faithful service.  I emailed Lodge, sent them a couple of pictures, and I have a brand new replacement on the way.  For whatever they may lack in robustness of the coating, Lodge will stand behind their lifetime warranty. 

2 minutes ago, dcbc said:

Reviving this thread to say that my trusty Lodge 6 Qt developed a little chip on the upper-interior surface after eight years of faithful service.  I emailed Lodge, sent them a couple of pictures, and I have a brand new replacement on the way.  For whatever they may lack in robustness of the coating, Lodge will stand behind their lifetime warranty. 

Was that an enameled Dutch oven?

2 minutes ago, jimmyjazz said:

Was that an enameled Dutch oven?

Yes.  Just a small chip on the interior.  I have no idea how it happened.  But they were great and sent me an email today asking me to pick the color of my replacement.

Yes.  Just a small chip on the interior.  I have no idea how it happened.  But they were great and sent me an email today asking me to pick the color of my replacement.

I have a small LC pot like that and I sent them pictures,etc. I never heard back from them but I didn’t follow-up. Might replace it with a Lodge, but I’m moving away from cast iron in favor is stainless. It’s just too damn heavy and I find myself using that as an excuse not to use it.

Now I need to find that email…
6 minutes ago, tigol said:


I have a small LC pot like that and I sent them pictures,etc. I never heard back from them but I didn’t follow-up. Might replace it with a Lodge, but I’m moving away from cast iron in favor is stainless. It’s just too damn heavy and I find myself using that as an excuse not to use it.

Now I need to find that email…

 

With lodge, on the website, it says to send them a letter, which is what I did.  When I hasn't heard from them, I followed up with an email.  I think they put the two together and got it handled.  I'd mailed them a copy of my receipt.  When I was emailing with them, they never asked for it.

 

Cuisinart has some enamel-coated steel stuff in addition to some nice enamel-coated cast iron.  My experience with my higher end Cuisinart cookware (and their warranty service) has been very good. 

Edited by dcbc

I find Lodge products so cost effective that I don't really care if I wear them out.  Hasn't happened yet, either.  If I chipped a Staub or Le Creuset I'd definitely be angling for a replacement.

On 9/6/2023 at 11:29 AM, dcbc said:

 

With lodge, on the website, it says to send them a letter, which is what I did.  When I hasn't heard from them, I followed up with an email.  I think they put the two together and got it handled.  I'd mailed them a copy of my receipt.  When I was emailing with them, they never asked for it.

 

Cuisinart has some enamel-coated steel stuff in addition to some nice enamel-coated cast iron.  My experience with my higher end Cuisinart cookware (and their warranty service) has been very good. 

Hold up there chief. You kept a receipt for a dutch oven for 8 years?

Hold up there chief. You kept a receipt for a dutch oven for 8 years?
I bought it at WalMart online. I searched my email and found the email receipt for the order.
7 hours ago, dcbc said:
9 hours ago, Mack Tripper said:
Hold up there chief. You kept a receipt for a dutch oven for 8 years?

I bought it at WalMart online. I searched my email and found the email receipt for the order.

You kept an email for 8 years? Impressive. 

4 hours ago, ImissWallyPryor said:
You kept an email for 8 years? Impressive. 

I dump online order confirmation emails into a folder. Sometimes, you get free cookware out of the deal.

Edited by dcbc

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.