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Need some help with an issue with my 365 Office. Have a new hire starting on Monday.

 

Both the new hire and my ex-IT guy have the same first name. IT guy setup an account with his first name@domain that I just found. I have tried to rename and can't find a way around this. Can someone help me out or do I just need to create a different username for new hire?

I'd suggest bringing in a security specialist to look into the issue while creating a different username for the new hire.

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